Implementation Services

“St. Vincent’s turned delay and doubt into confidence and delivery.”
— Salma Yasmeen, CEO, Sheffield Health and Social Care NHS Foundation Trust

Having worked in healthcare IT since before the National Programme for IT, we know all about implementation, integration, shared records and new initiatives such as Integrated Care Systems. We can also customise your EPR solutions to meet the individual needs of your organisation.

We offer advisory as well as delivery support, and have strong relationships with a wide range of solution providers. We believe that by working together, we can have a bigger impact on patient outcomes.

We also bring deep expertise in creating and optimising service and support models aligned to ITIL Levels of Support, always with a focus on the end-user experience. This can mean providing targeted guidance on specific areas, carrying out full service model reviews at organisational or ICS level, or embedding additional resources to strengthen existing teams and fill local skills gaps.

The EPR journey can be complex, and every organisation has unique requirements. Moving away from legacy systems demands careful planning, preparation and a deep understanding of the NHS context.

At St.Vincent’s, we bring hands-on experience from delivering EPR implementations across hospitals and health and care organisations throughout the UK. Our consultants are seasoned NHS and supplier leaders who have been in our clients’ shoes — balancing the delivery of complex digital programmes against the everyday pressures facing NHS teams.

We support the full implementation journey — from readiness and programme management to change management, PMO, testing, data quality and migration, solution and integration architecture, communications, training and floorwalking.

“We saw a complete turnaround from delay and doubt to confidence and delivery. The level of assurance and strategic insight brought in by St.Vincent’s was invaluable.”
— Salma Yasmeen, CEO, Sheffield Health and Social Care NHS Foundation Trust

And our work doesn’t stop at go-live.

“St. Vincent’s support helped us not just to go-live, but to think ahead about how to maintain and build on the system we’ve implemented.”
— Phil Holland, CIO, Princess Alexandra Hospital NHS Trust

We focus on building lasting capability and confidence within your teams — so the systems you implement deliver long-term value for staff, clinicians and patients.